代客雕刻服務合約
Terms and Conditions for Bottle Carvings
(以下「香港歐拍拉有限公司」稱為甲方，買方稱為乙方)
1. 酒類產品只售賣與18歲以上人士，未成年一律不能訂購。
2. 當消費者繳款時，視同買賣合約已經成立，此時乙方不可要求停止交易及退款。如有代訂酒或客人自來酒的標籤已經去除，乙方需全數購回，運費由乙方支付，甲方不負責賠償。
3. 甲方設計依照乙方提供照片繪圖，繪製完成後如需更換照片，甲方可收取重畫稿費及製作費用。
4. 當甲方設計已經完成第一次圖稿設計，不論任何理由要求停止交易，甲方將收取港幣$200設計費用。如有代訂酒及乙方自來酒因標籤已經去除，乙方需全數購回，運費由乙方支付，乙方不得因沒有完成雕刻拒付費用。
5. 若乙方自行來酒給甲方代雕，酒瓶標籤需要甲方去除，每樽收費港幣$50。
6. 乙方修改稿件次數達3次以上，甲方有權收取修改費用港幣$200。
7. 當乙方確認圖稿確定時，將完全依照圖稿樣式去雕刻，若收到成品有錯字或漏字等問題，甲方恕不負責，乙方需自行仔細確認文字內容及樣式。
8. 當酒瓶雕刻收到商品，除商品本身製造問題，不論任何理由不得要求退費，客製商品沒有所謂的7天鑑賞期。
9. 自備酒代雕時，製作過程如不慎造成損壞乙方酒瓶，甲方不負責酒價賠償或消費者重新提供酒瓶重雕，乙方不得有議。
10. 酒瓶及酒為各大廠商出的原裝瓶，玻璃瓶非水晶玻璃皆為大量生產總會有些生產水紋與氣泡，此為玻璃商品正常現象。
11. 如已訂購完成視為乙方同意上述條款，甲方擁有修改合約內容的權利。
12. 包裝為贈品，贈品包裝不可折抵現金。
13. 酒瓶雕刻肖像權為甲方公司所有，成品有權用作本公司廣告宣傳用途。
14. 若貨物因天氣、意外及損壞等而未能準時送達，乙方不可追究。
15. 香港以外地區運費將因應地域而另作計算。
16. 如貨物在赴運後出現非物質性損壞如酒味等等，甲方不負責酒價賠償。
(For the following terms and conditions, Oberahk representing Obera Hong Kong Ltd; Customers representing the customers that purchase Oberahk services )
1. Alcoholic products are subject to those adult customers over 18 years old only
2. When customers pay for the Oberahk services, it means the deal is on. Customers are not entitled for any refund. Should any logistic cost is required; customers must be responsible for that. There is no compensation from Oberahk.
3. Should customers request to change photos after the design, additional charge for the design fee is required.
4. When the first proof is finished, no matter under what circumstances for termination, Oberahk can charge the design fee HK $200. Should any logistic cost is required; customers must be responsible for that.
5. If customers would like to strip away the label on the bottle by Oberahk, additional HK $50 would be charged for each one.
6. Should customers request more than 3 proofs for the design, additional charge for the design fee HK $200 is required.
7. Oberahk will perform after the final proof is confirmed by customers. There is no obligation for Oberahk to ensure the proof is correct.
8. When the finished products are received, except for the production aspect, customers do not enjoy the right for any refund. There is no 7-day trial period.
9. If customers provide their own wine for bottle carvings, Oberahk is not responsible for any physical damage for the products and the risk is taken by the customers only. Hence Oberahk does not bear any compensation liability.
10. Bottles are glass products. So in some case, customers need to accept watermarks and bubbles can be found in the bottles.
11. On subscribing our services, customers must agree our terms and conditions. Oberahk reserves the right to make any amendments.
12. The packaging is part of the free services, which cannot be refunded.
13. The image right is reserved by Oberahk as well that can be used for advertisement.
14. If there is any delay out of weather or any unexpectable conditions, customers cannot charge Oberahk for that.
15. The logisitic charge for the delivery outside Hong Kong is based on the different countries.
16. Should any non-physical change occurs like the wine taste, Oberahk does not bear any compensation liability